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You must be satisfied. Big-Time. Or Else. . . Drew
30-Day
Ironclad Money Back Risk Free Trial on products and hardware. I
do my best. But ultimately it's 100% up to you. The best showroom of all is in
your own home or office. I want you to try your product for 30 days with no salesperson
hovering nearby.
If
you don't love what you bought, return it for a courteous merchandise refund.
Return it in its original box(es) in like new condition and your refund will be
on its way. That's
it. If you don't love it you don't keep it.
5-Day
Satisfaction Money Back Risk Free Trial on Software Programs. Till you try
it on your computer, can you really be sure? Well, no problem. We send out serial
numbers, unlock codes and passwords 5 days after you download your software. So,
if during the 4 days till we send the codes, you aren't 100% thrilled, just let
us know and we won't send the codes and will refund 100% of the the software purchase
price to you. Of course once the codes have been issued, no refunds can be made.
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No
Surprise Shipping Policy. Don't look for hidden charges. You'll see the actual
postage and handling charges BEFORE you get to the order form. There won't
be any extra charges you haven't already seen.
Nobody likes to pay P&H, but I find they are generally less than the wear
and tear on my car (which is quantifiable) and on me (which is priceless) of going
to a mall, parking, walking and waiting in line. Plus outside of California we
don't collect sales tax. Web Shopping is really great.
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Shipping
Information. You'll receive an eMail from us as soon as you complete your
order. We ship within the U.S.
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Order
Status. I realize that you want your order NOW. So, that's what we attempt
to do. If you ever have a question about whether we have shipped your order or
you want to make a last minute change, it's easy.
eMail Orders@dak.com
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Product
Returns/Warranty. Forget RMAs (Whatever they are anyway). Forget getting permission
at all. If you don't love it you don't keep it. Just ship back any physical product
you don't think is the 110% solution to your needs during our 30 day risk free
trial for a courteous merchandise refund. For software programs, just let us know
before we send the codes within 5 days. If you ever want to see a warranty before
you buy, eMail Warranty@dak.com
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